General terms and conditions of sale

This template must be completed and approved. These Terms and Conditions govern online sales on keyztone.com.

1. Seller's identity

[Company name], [legal form], [address], SIREN [•], Intra-community VAT number [•]. Contact: contact@keyztone.com.

2. Products & Prices

Price in euros VAT included. French VAT (20%) applies in France and the EU (applicable regime according to OSS threshold). Outside the EU: prices are tax-free; import taxes and duties are the responsibility of the customer.

3. Order

The order is confirmed after payment. A confirmation email summarizing the items is sent.

4. Payment

Secure payment by credit card and other payment methods offered.

5. Delivery

Shipping within 48 hours for in-stock items. Delivery times and costs will be indicated at checkout.

6. Right of withdrawal

In accordance with the Consumer Code, you have 14 days to withdraw from the contract. Keyztone also applies a guarantee. «"30-day money-back guarantee"».

7. Legal Guarantee

Legal guarantees of conformity and against hidden defects. Commercial product guarantee: [•] years.

8. Personal Data

See the Privacy Policy.

9. Disputes

French law. Consumer mediation: [mediator to be specified]. EU ODR platform.